Method and apparatus for initiating a communication in a communication system
DCFirst Claim
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1. A communication system, comprising:
- fixed network equipment that provides communication services to a communication unit located within the communication system;
a voice mail device, coupled to the fixed network equipment, that receives voice mail intended for the communication unit; and
a converter device, coupled to the fixed network equipment and the voice mail device, that extracts caller-related information from the voice mail, converts the caller-related information from a voice format to an alpha-numeric string format, and conveys the caller-related information in the alpha-numeric string format to the communication unit via the fixed network equipment, wherein, after the converter device conveys the caller-related information, the fixed network equipment receives a request from the communication unit to use the caller-related information to initiate a communication between the communication unit and at least one target device, wherein the caller-related information identifies the at least one target device, wherein the voice mail device further stores the voice mail to produce stored voice mail, and wherein the converter device extracts the caller-related information from the stored voice mail.
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Abstract
Caller-related information, such as a telephone number, in a voice mail message intended for a communication unit (102) is extracted from the voice mail message and converted into an alpha-numeric string by a converter device (112). The alpha-numeric string is conveyed by a messaging device (110) to the communication unit and stored in the communication unit. Using the stored caller-related information, a user of the communication unit is able to repeatedly initiate a call to the caller identified by the caller-related information without having to access a voice mail device or enter the caller-related information manually.
59 Citations
15 Claims
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1. A communication system, comprising:
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fixed network equipment that provides communication services to a communication unit located within the communication system;
a voice mail device, coupled to the fixed network equipment, that receives voice mail intended for the communication unit; and
a converter device, coupled to the fixed network equipment and the voice mail device, that extracts caller-related information from the voice mail, converts the caller-related information from a voice format to an alpha-numeric string format, and conveys the caller-related information in the alpha-numeric string format to the communication unit via the fixed network equipment, wherein, after the converter device conveys the caller-related information, the fixed network equipment receives a request from the communication unit to use the caller-related information to initiate a communication between the communication unit and at least one target device, wherein the caller-related information identifies the at least one target device, wherein the voice mail device further stores the voice mail to produce stored voice mail, and wherein the converter device extracts the caller-related information from the stored voice mail. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. In a communication system that includes an infrastructure and a communication unit, a method for the infrastructure to provide the communication unit with caller-related information that enables the communication unit to initiate a communication, the method comprising the steps of:
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receiving voice mail intended for the communication unit;
storing the voice mail to produce stored voice mail;
extracting the caller-related information from the stored voice mail;
converting the caller-related information from a voice format into an alpha-numeric string format;
transmitting the caller-related information in the alpha-numeric string format to the communication unit; and
receiving a request from the communication unit to use the caller-related information to initiate a communication between the communication unit and at least one target device, wherein the caller-related information identifies the at least one target device. - View Dependent Claims (9, 10)
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11. A method for a communication unit to initiate a communication, the method comprising the steps of:
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requesting from a communication system infrastructure caller-related information contained in a voice mail message, the caller-related information being in a voice format and being information needed to initiate the communication in response to the voice mail message;
receiving the caller-related information in an alpha-numeric string format resulting from a voice-to-alpha-numeric-string-format conversion after extraction from stored voice mail;
storing the caller-related information to produce stored caller-related information;
receiving a request from a user of the communication unit to use the stored caller-related information to initiate a communication between the communication unit and at least one target device, wherein the stored caller-related information identifies the at least one target device; and
initiating the communication using the stored caller-related information. - View Dependent Claims (12, 13, 14, 15)
receiving a request from the user of the communication unit to listen to the voice mail message;
requesting from the communication system infrastructure the voice mail message; and
providing the voice mail message audibly to the user of the communication unit.
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13. The method of claim 12, further comprising the steps of:
- receiving a request from the user of the communication unit for the caller-related information concurrent with the step of providing the voice mail message audibly to the user of the communication unit.
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14. The method of claim 11, further comprising the step of receiving a request from the user of the communication unit for the caller-related information prior to requesting from the communication system infrastructure the caller-related information.
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15. The method of claim 11, wherein the step of receiving a request from a user of the communication unit to initiate the communication comprises the steps of:
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displaying the stored caller-related information to the user of the communication unit; and
responsive to displaying, detecting that the user pressed at least one key on the communication unit.
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Specification