Method and system for quality of service (QoS) monitoring for wireless devices
DC
First Claim
1. A method of monitoring quality of service associated with a packet-based wireless network, the wireless network including at least one wireless device and a fixed transceiver wherein the wireless device comprises a mobile handset having an internal processor, an internal memory and a user input for input of data by a user of the wireless device, the method comprising:
- embedding a program in the processor for processing quality of service data in the handset,monitoring, by the wireless device, communication data packets associated with a communication link established between the wireless device and the wireless network;
determining at least one quality of service metric to measure with respect to a user of the wireless device;
receiving quality of service data from the communication data packets relevant to determine a quality of service;
storing quality of service data in the memory of the handset;
processing the quality of service data in the handset in a manner relevant to determining the quality of service using the embedded quality of service program in the processor; and
,wirelessly providing the processed data to the fixed transceiver wherein at least one quality of service data is input by the user using the wireless device.
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Abstract
Method and apparatus to monitor MQoS of wireless mobile devices is described. In one embodiment, the present invention provides a method to monitor the health of 3G mobile devices and provide a status check of such health to network technicians, supervisors, and management. In one aspect, mobile devices on the network perform measurement of MQoS factors that are reported to a quality of service backend. The MQoS data is combined to show current and historical network status. In another aspect, alarms may be set to notify specific managers when manager programmable conditions occur, such as low system performance, or specific error conditions occur. Reports may be generated summarizing and illustrating performance in tabular and graphical form. Parameters used for testing and monitoring mobile devices may be input to specific mobile devices or groups of mobile devices in a system. In one aspect, customer care or call centers may be enabled to request specific tests from specific mobile devices and utilize the overall network status to diagnose and/or resolve customer issues.
229 Citations
38 Claims
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1. A method of monitoring quality of service associated with a packet-based wireless network, the wireless network including at least one wireless device and a fixed transceiver wherein the wireless device comprises a mobile handset having an internal processor, an internal memory and a user input for input of data by a user of the wireless device, the method comprising:
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embedding a program in the processor for processing quality of service data in the handset, monitoring, by the wireless device, communication data packets associated with a communication link established between the wireless device and the wireless network; determining at least one quality of service metric to measure with respect to a user of the wireless device; receiving quality of service data from the communication data packets relevant to determine a quality of service; storing quality of service data in the memory of the handset; processing the quality of service data in the handset in a manner relevant to determining the quality of service using the embedded quality of service program in the processor; and
,wirelessly providing the processed data to the fixed transceiver wherein at least one quality of service data is input by the user using the wireless device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A wireless device configured for use in a packet-based wireless network, wherein the wireless device comprises a mobile handset having a SIM/USIM and a user input for input of data by a user of the wireless device, comprising:
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an embedded program in the SIM/USIM that enables processing of quality of service data; a transceiver configured to communicate with the wireless network, wherein the wireless network includes a communication channel for moving data packets between the wireless device and the wireless network; and
,a processor in the handset configured to process quality of service data in the wireless device with the embedded program in the SIM/USJM in a manner relevant to determining a quality of service, wherein the processor is programmed to include a test routine to monitor and measure the functionality of the mobile device to operate in a packet-based wireless network environment and is programmed to include at least one test routine to evaluate and report packet performance parameters when operating in the wireless network environment and wherein the transceiver is configured to receive at least some quality of service data from a user of the wireless device through the user input of the mobile handset and transmit the data to the wireless network. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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Specification
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- Resources
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Current AssigneeRoot Wireless Incorporated (Ziff Davis, Inc.)
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Original AssigneeChristopher M. Mcgregor, Gregory M. Mcgregor
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InventorsMcGregor, Christopher M., McGregor, Gregory M.
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Primary Examiner(s)Tran, Tuan A
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Application NumberUS10/393,600Publication NumberTime in Patent Office2,385 DaysField of Search455423-425, 455 6711- 6716, 455/67.7, 455/405, 455418-420, 455/414.1, 455/3, 455/404.2, 4554561-4562, 455/13, 455/11.1, 455/414.3, 455/13.1US Class Current455/425CPC Class CodesH04B 17/23 Indication means, e.g. disp...H04B 17/24 with feedback of measuremen...H04B 17/309 Measuring or estimating cha...H04M 2207/185 wireless packet-switchedH04M 3/2227 Quality of service monitoringH04M 7/0084 Network monitoring; Error d...H04W 24/00 Supervisory, monitoring or ...H04W 24/08 Testing, supervising or mon...
