Mixed-mode interaction
DCFirst Claim
1. A method comprising:
- receiving spoken input from a wireless communication device;
obtaining data identifying a current location of the wireless communication device;
based on the current location of the wireless communication device and the spoken input, retrieving information;
delivering, to the wireless communication device by a notification server, a non-verbal response to the spoken input, the non-verbal response based on the retrieved information and including a drill-down menu by which additional information related to the retrieved information can be obtained; and
providing additional information related to the retrieved information in response to receipt of at least one additional input provided via the drill-down menu.
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Litigations
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Accused Products
Abstract
A user of a wireless device, such as a mobile phone, can make purchases or obtain information via a network, such as the Internet, using both voice and non-verbal methods. Users can submit voice queries and receive non-verbal replies, submit non-verbal queries and receive voice replies, or perform similar operations that marry the voice and data capabilities of modern mobile communication devices. The user may provide notification criteria indicating under what conditions a notification should be sent to the user'"'"'s wireless device. When purchasing opportunities matching the selected notification criteria become available, the user is notified. The user can respond to the notification, and immediately take advantage of the purchasing opportunity if he so desires. Mixed-mode interactions can also be used by sellers to more advantageously control the marketing of distressed, time sensitive, or other merchandise/services.
7 Citations
21 Claims
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1. A method comprising:
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receiving spoken input from a wireless communication device; obtaining data identifying a current location of the wireless communication device; based on the current location of the wireless communication device and the spoken input, retrieving information; delivering, to the wireless communication device by a notification server, a non-verbal response to the spoken input, the non-verbal response based on the retrieved information and including a drill-down menu by which additional information related to the retrieved information can be obtained; and providing additional information related to the retrieved information in response to receipt of at least one additional input provided via the drill-down menu. - View Dependent Claims (2, 3, 4, 5, 6, 7, 15)
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8. A system comprising a server configurable to:
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receive spoken input from a wireless communication device; obtain data identifying a current location of the wireless communication device; based on the current location of the wireless communication device and the spoken input, retrieve information; deliver, to said wireless communication device, a non-verbal response to said spoken input, said non-verbal response based on said retrieved information and including a drill-down menu by which additional information related to the retrieved information can be obtained; and provide additional information related to the retrieved information in response to receipt of at least one additional input provided via the drill-down menu. - View Dependent Claims (9, 10, 11, 12, 13, 14, 16)
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17. A communication method, comprising:
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at a first time, receiving an input from a mobile communications device, where the input is one of;
a spoken input, and a non-verbal input;obtaining data identifying a current location of the mobile communications device at the first time; retrieving information, where the retrieved information is a function of the input and the current location of the mobile communications device; causing delivery, to the mobile communications device by a notification server, in response to the input, of one of;
a verbal response, and a non-verbal response, where the verbal response or the non-verbal response, as the case may be, is based on the retrieved information and includes a drill-down menu by which additional information related to the retrieved information can be obtained; andproviding additional information related to the retrieved information in response to receipt of at least one additional input provided via the drill-down menu. - View Dependent Claims (18, 19, 20, 21)
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Specification