Internet-enabled service management and authorization system and method
9 Assignments
0 Petitions
Accused Products
Abstract
A system and method for the management of communication services from a service provider by a customer of the provider. The management system employs an Internet-based architecture that provides access to user'"'"'s virtual private networks via an end user browser. The customer service management (CSM) system service director (SD) maintains a relational database for storing user specific information retrieved from the network manager.
45 Citations
40 Claims
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1-6. -6 (cancelled).
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7. A system for authorizing a user of a client to have access to a server via the Internet comprising:
- means in said client for inputting a user identification (ID) and user password;
means in said client for storing a unique client address;
communication means at said client for passing said ID, password and address to said server via said Internet in response to a request therefrom;
means at said server to store information respecting said client and to compare said stored information with said user ID and user password;
means at said client to store dynamic status information respecting said user, said dynamic status information being one of enable, disabled or active; and
means to authorize log in of said user if said ID and password agree with said stored information and if said user status is enabled. - View Dependent Claims (8, 9, 10, 11, 39, 40)
- means in said client for inputting a user identification (ID) and user password;
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12. A method of controlling a client user'"'"'s access to an Internet based server, comprising:
- providing means at said client for said user to input a user identification and a user password;
providing means at said client for storing a client address;
providing means at said client for passing said user identification, said user password and said client address to said server via said Internet when such information is requested by said server;
providing means at said server for storing said user identification, said user password and said client address;
providing means at said server for recording dynamically, status information respecting said user and said client, said status information being one of enabled, disabled or active;
providing means at said server to compare said stored user identification, said user password and said client address with information input passed to said server from said client; and
providing means at said server to allow said user to logon to said server if said user identification and said password agree with said stored information and said status information is active.
- providing means at said client for said user to input a user identification and a user password;
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13. A system for providing context sensitive help information on a client'"'"'s browser screen in response to a help request from a user comprising:
- a two frame window on said browser screen including a content frame window and a dashboard frame window;
a help button associated with said dashboard frame window; and
link means between said client and a server whereby activation of said help button retrieves help information relating to subject matter displayed on said content frame window from said server. - View Dependent Claims (14)
- a two frame window on said browser screen including a content frame window and a dashboard frame window;
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15-26. -26 (cancelled).
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27. A system for storing information respecting a plurality of applications to a shared memory comprising:
- a volatile memory for storing said information;
means to allocate space in said volatile memory to selected ones of said plurality of applications;
identification means for identifying said space allocated to each of said selected applications;
backup means to periodically transfer stored information from said volatile memory to non-volatile memory; and
means to retrieve information from said non-volatile memory at system startup. - View Dependent Claims (28, 29, 30, 31, 32, 33)
- a volatile memory for storing said information;
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34-38. -38 (cancelled).
Specification
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Current AssigneeSound View Innovations, LLC (Sound View Innovation Holdings, LLC)
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Original AssigneeAlcatel Canada Inc. (Nokia Corporation)
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InventorsLim, Chang, Lee, Timmy W., Hui, Jimmy K., Wu, Wendy W. J., Look, Heng M.
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Granted Patent
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Time in Patent OfficeDays
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Field of Search
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US Class Current709/229
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CPC Class CodesH04L 41/0213 Standardised network manage...H04L 41/18 Delegation of network manag...Y10S 707/99939 Privileged access
