METHOD OF UTILIZING FORCED ALERTS FOR INTERACTIVE REMOTE COMMUNICATIONS
First Claim
1. A communication system for transmitting, receiving, confirming receipt, and responding to an electronic message, comprising:
- a predetermined network of participants, wherein each participant has a similarly equipped PC or PDA/cell phone that includes a CPU and a touch screen display a CPU and memory;
a data transmission means that facilitates the transmission of electronic files between said PCs and said PDA/cell phones in different locations;
a sender PC or PDA/cell phone and at least one recipient PC or PDA/cell phone for each electronic message; and
a forced message alert software application program loaded on each participating PC or PDA/cell phone.
3 Assignments
0 Petitions
Accused Products
Abstract
The system and method having a specialized software application on a personal computer or a PDA/cell phone that that enables a participant to force an automatic acknowledgement and a manual response to a text or voice message from other participants within the same network. Each participant'"'"'s PC or PDA/cell phone includes a force message alert software application program for both creating and processing these forced message alerts. The system and method enabled by the force message alert software application program provides the ability to (a) allow an operator to create and transmit a forced message alert from a sender PC or PDA/cell phone to one or more recipient PCs and PDA/cell phones within the communication network; (b) automatically transmit an acknowledgement of receipt to the sender PC or PDA cell phone upon the receipt of the forced message alert; (c) periodically resend the message to the recipient PCs and PDA/cell phones that have not sent an acknowledgement; (d) provide an indication of which recipient PCs and PDA/cell phones have acknowledged the forced message alert; (e) provide a manual response list on the display of the recipient PC and PDA/cell phone'"'"'s display that can only be cleared by manually transmitting a response; and (f) provide an indication on the sender PC or PDA/cell phone of the status and content the manual responses
30 Citations
14 Claims
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1. A communication system for transmitting, receiving, confirming receipt, and responding to an electronic message, comprising:
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a predetermined network of participants, wherein each participant has a similarly equipped PC or PDA/cell phone that includes a CPU and a touch screen display a CPU and memory; a data transmission means that facilitates the transmission of electronic files between said PCs and said PDA/cell phones in different locations; a sender PC or PDA/cell phone and at least one recipient PC or PDA/cell phone for each electronic message; and a forced message alert software application program loaded on each participating PC or PDA/cell phone. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method of sending a forced message alert to one or more recipient PCs or PDA/cell phones within a predetermined communication network, wherein the receipt and response to said forced message alert by each intended recipient PC or PDA/cell phone is tracked, said method comprising the steps of:
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accessing a forced message alert software application program on a sender PC or PDA/cell phone; creating the forced message alert on said sender PC or PDA/cell phone by attaching a voice or text message to a forced message alert application software packet to said voice or text message; designating one or more recipient PCs or PDA/cell phones in the communication network; electronically transmitting the forced message alert to said recipient PCs or PDA/cell phones; receiving automatic acknowledgements from the recipient PCs or PDA/cell phones that received the message and displaying a listing of which recipient PCs or PDA/cell phones have acknowledged receipt of the forced message alert and which recipient PCs or PDA/cell phones have not acknowledged receipt of the forced message alert; periodically resending the forced message alert to the recipient PCs or PDA/cell phones that have not acknowledged receipt; receiving responses to the forced message alert from the recipient PCs or PDA/cell phones and displaying the response from each recipient PC or PDA/cell phone; and clearing the receiver'"'"'s display screen or causing the repeating voice alert to cease upon selecting a response. - View Dependent Claims (8, 9, 10)
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11. A method of receiving, acknowledging and responding to a forced message alert from a sender PC or PDA/cell phone to a recipient PC or PDA/cell phone, wherein the receipt, acknowledgment, and response to said forced message alert is forced by a forced message alert software application program, said method comprising the steps of:
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receiving an electronically transmitted electronic message; identifying said electronic message as a forced message alert, wherein said forced message alert consists of a voice or text message and a forced message alert application software packet, which triggers the activation of the forced message alert software application program within the recipient PC or PDA/cell phone; transmitting an automatic acknowledgment of receipt to the sender PC or PDA/cell phone, which triggers the forced message alert software application program to take control of the recipient PC or PDA/cell phone and show the content of the text message and a response list on the display recipient PC or PDA/cell phone or to repeat audibly the content of the voice message on the speakers of the recipient PC or PDA/cell phone and show the response list on the display recipient PC or PDA/cell phone; and transmitting a selected response, whether said selected response is a chosen option from the response list, causing the forced message alert software to release control of the recipient PC or PDA/cell phone and stop showing the content of the text message and a response list on the display recipient PC or PDA/cell phone and or stop repeating the content of the voice message on the speakers of the recipient PC or PDA/cell phone; displaying the response received from the PC or PDA cell phone that transmitted the response on the sender of the forced alert PC or PDA/cell phone; and providing a list of the recipient PC or PDA/cell phones have automatically acknowledged receipt of a forced alert message and their response to the forced alert message. - View Dependent Claims (12, 13, 14)
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Specification